or many eCommerce businesses, selling on Amazon represents a significant percentage of sales and revenue. But sellers have to follow an ever-changing list of rules and requirements in order to remain active and competitive on the platform.
Most sellers spend time and effort making sure they're in compliance at all times. But it's actually not that hard for a determined seller to get suspended from Amazon!
Here are a handful of suggestions that are virtually guaranteed to result in a suspension notice:
In all seriousness, an Amazon suspension could pose a major risk to your sales and reputation. If you're unfortunate enough to earn an Amazon suspension, there are a few things you can do to make it right.
You must prepare and submit a Plan of Action that tells Amazon how will you address the issues, any actions necessary to satisfy any unhappy customers, and what you will do in the future to ensure the problems do not recur.
A solid Plan Of Action is the golden opportunity to convince Amazon of your selling potential and customer loyalty. A convincing, facts-driven, precise, and to-the-point Plan Of Action can save your selling future on Amazon.
After your selling privileges have been restored, it's important to make sure you're focusing on the right things:
At the end of the day, mistakes happen and there may be many variables outside your control. Take ownership of the problem, make the necessary adjustments, and you should be fine.
Whether you're a seller in good standing, or you've trying to overcome problems that are negatively impacting your business, get in touch.